The quickest way to receive help from Animal Jam HQ is to visit the Help Desk. Click on the Help link from any Animal Jam webpage, then type the subject you have a question about.

If there is not a Help Desk article that addresses your needs, you will be prompted to send a customer service ticket to Animal Jam HQ. Please fill out every field accordingly.

You can also contact Animal Jam HQ by visiting our Contact Page, fill out the form completely, then press the Submit button.